Privacy and control are part of luxury

Six principles that govern how 7 Star Yachts handles data transparently, responsibly, and with you in control.

Consent-Based Sharing

"Nothing moves without your approval."

Profile owners initiate all sharing
Yachts must accept each connection
No passive or automatic data transfer

Every profile connection (whether crew sharing to a yacht or a guest sharing their preferences) is initiated explicitly by the profile owner. We do not transfer, sell, or share data between unconnected parties. Sharing is always a deliberate, opt-in action.

Revocation Controls

"Leave without a trace."

Revoke any connection instantly
Yacht access removed on revocation
No residual visibility after withdrawal

Access granted can be access removed at any time, without friction. When a crew member or guest revokes a connection, the receiving yacht's view of that profile is cleared. What was shared is no longer accessible.

Role-Based Access

"The right people see the right things."

Access scoped by role and department
Guest medical data restricted by permission
Captains and admins control access levels

Inside the platform, data is compartmentalised by role. A crew member sees their tasks and relevant guest context. A department head sees their team's activity. A captain sees the operational picture. No role has unrestricted access to all data.

Data Minimisation

"Only what's needed. Nothing more."

Sensitive fields are optional
Consent flags on all sensitive data
No speculative data collection

We design for minimum necessary data. Sensitive fields (such as medical information) are optional, consent-flagged, and visible only to those with explicit need. We do not collect data speculatively or beyond what the platform requires to function.

Auditability

"Every action has a record."

Timestamped action history
Escalation and approval trails
Accessible to appropriate roles only

The platform maintains timestamped logs of significant actions: request status changes, escalations, approvals, and access events. This supports accountability within operations and gives leadership confidence that standards are being upheld.

Responsible AI

"AI that knows its role."

Scoped to SOPs and product knowledge
No access to personal guest data
No autonomous decision-making

The AI Assistance feature is scoped strictly to product knowledge and SOP guidance. It does not have access to guest personal data, make operational decisions, or act autonomously. It is a reference tool designed to help crew find answers quickly and confidently.

CREW EXCELLENCEGUEST PERFECTIONCREW EXCELLENCE / GUEST PERFECTION

See the platform in action

Request a demo and ask any questions about how data is handled across the platform.

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